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Back in the late 1990s, at the dawn of the ecommerce era, I
went around the world teaching two-day workshops on the topic and reviewing
numerous products for IT publications. I compiled this page of links back then,
and haven't really touched them since, so this is a window back in time. I have
removed some of the obvious outdated links in March 2013.
If you know of any additional resources, let us know.
Our most recent class
was given at an MPA seminar in Atlanta. This course also has a page of links to
other resources and various screen shots and movies. Finally, you can view a
complete list of all of our speaking
engagements here.
While there are many books on eCommerce, we recommend these:
o
Magdalena
Yesil's Creating
the Virtual Store : Taking Your Web Site from Browsing
to Buying (1997) from Wiley goes into more technical detail about the
storefront design itself, and is the recommended text for my Interop classes.
o
Dave
Kosiur's Understanding
Electronic Commerce (1997) from Microsoft Press gives more of the basics
and shows some case studies of innovative applications and sites.
o
Winfield
Treese and Lawrence Stewart's Designing
Systems for Internet Commerce (1998) from Addison Wesley is more of an
overview of principles and practices, and a good explanation of crypto basics.
I recommend it for people wanting to learn more about the many different fields
of eCommerce (including payment systems, creating
content, and transactions) but not necessarily about specific products.
o
Dan
and Emma Minoli's Web
Commerce Technology Handbook (1998) from McGraw Hill covers protocols such
as SET, SSL, EDI, security, and encryption.
o
Anup
Ghosh's eCommerce Security, good information on web security
threats and strategies.
o
Phil
Greenspun's Database
Backed Web Sites. While not strictly an eCommerce
book, this is full of good advice and examples on how to build web sites that
work from databases, the core of any good web storefront.
o
Other resources, sites, and articles of interest:
o
Your Customer isn't an Idiot,
by Rick Levine on basics of site design
o
Good list and links to
SSL credit card payment processors from iHTML
folks Inline Internet Systems
o
Glossary of
zillions of various payment terms
o
Ten ways to protect your
web site (from Networld, Winn Schwartau,
2/98)
o
Eight Steps to Minimize
Credit Card Fraud for [Internet] Merchants and Don't Be Victimized by
Online Credit Card Fraud, (both from Scambusters,
6/98)
o
Chase Paymentech
Credit Card Processing offers wide range of tools and support for Ecommerce
Solutions to help turn browsers into buyers, also a great section of free merchant
resources.
o
Why eWallets
are still bad news (2/13)
o
Taking credit card
payments via the Internet (2/10)
o
Ten Common ecommerce Mistakes (3/05)
o
ecommerce
Hosting options (5/00)
o
Are you a buyer or a seller?
Confusion in the eCommerce marketplace.
o
There is no demand for messages,
about misconceptions with respect to advertising on the net (5/98)
o
In Praise of Porn, how porn
merchants have advanced technologies of payments and authentication (3/98)
o
Truth in Advertising (12/97)
o
All SET, With No Place To Go (1197)
o
Can you trust Microsoft to pay your
bills? MSFDC issues and analysis (9/97)
o
What if they built a mall and no one
cared? The demise of IBM's WorldAvenue (6/97)
o
The Makings of a Mediocre Web Site of
Barnes and Noble (5/97)
o
Why Electronic Commerce isn't a cake
walk (1/97)
This vendor has made their software available for anyone to try out over the web.
You don't have to download anything, and you can get a feel for how these
products work and how to administer various aspects of your storefront.